Who we are
Types of data we collect …
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information.
We have consent to cookies enabled on this website so you can choose to allow the usage of these to improve your experience whilst using our website and returning to it.
- Understand and save user’s preferences for future visits.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can alsoi choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
Note that if you turn cookies off, some features will be disabled and may affect the user’s experience and the website’s functionality.
When someone visits Purple Planet Supplies we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
When you fill out the form on our contact page the information provided will only be used to answer your query and to provide the service requested. We may store this information in our email application address book to help us in providing you with an efficient service. The data is also stored in our back-end so we can provide a quality customer experience relating to any queries mad. You can request that this information is removed at any time by contacting us at: firstname.lastname@example.org
We operate an email mailing list program, used to inform subscribers about products, services and/or news we supply/publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in ‘The policy’ above. Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages. We don’t rent or trade email lists with other organisations and businesses.
We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice http://mailchimp.com/legal/privacy/. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by our data protection officer at email@example.com.
We also use MailMunch to assist Mailchimp. See https://help.mailmunch.com/hc/en-us/articles/360003296693-GDPR-Compliance
Data is routinely stored in Server Logs like IP Address’ and so on. We adhere to the 8 GDPR Rights in relation to this. So contact us if you have any queries.
In relation to purchase activity on the site we store data in the back-end relating to customers information and purchases made, this is essential to providing the service we offer. This is all the data is used for to provide and excellent customer experience. Data such as the wishlist and shopping cart can be retained in the browser and remembered for a better user experience. All of this data adheres to the 8 GDPR Rights.
Data is stored to provide a better user experience. This adheres to the 8 GDPR Rights and is also utilised by browser cookies.
We use a Third Party chat application, this is all stored in third party application and not on site.
You can view info http://support.heateor.com/gdpr-and-our-plugins/
In event of security-breach users would be notified via the website or via social media channels like our Facebook & Twitter pages, these are the only valid place for notifications. The site operates entireley under https.
Our Service does not address anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Accessing and correcting your personal data. You have the right to access and correct the personal information that SB Medical holds about you. This right may be exercised by visiting your form submissions or by contacting Customer Support.
- SB Medical servers are based in the US, so your personal data will be primarily processed by SB Medical in the US.
- You consent to SB Medical sharing your personal data with relevant persons working for service providers who assist us to provide our services.
Access to your personal information
You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer at firstname.lastname@example.org
v.20 October 2019 Edited by Purple Planet Supplies