Ordering through our website is safe, simple and convenient as it can be done at a time to suit you. Orders placed on a working day before 2pm will be dispatched on the same day. If you are not sure if a product is right for you then please contact our knowledgeable team by telephone or email. We are also happy to send out free samples so that you can be sure you are getting what you need.
Go Plastic Free with Purple Planet
At Purple Planet Supplies we have already gone plastic free so you won’t find any plastic or oil based products in our entire stock range. We can help your business do the same so you can be sure your disposables are all fully compostable and our range of Vegware fully compostable products are often far better quality than the plastic lined alternatives that they replace.
FREE Standard Delivery on orders over £100
We offer FREE standard delivery (1-2 working days) on all orders over £100 ex vat. Orders received on a working day before 2pm will be dispatched the same day. Other options for those who prefer to choose a delivery day and time can be selected at the checkout stage. Orders under £100 carry a small delivery charge calculated at the checkout stage.
Orders should be checked at the time of delivery and any shortages or damage should be notified to us within 24 hours of delivery. Please also see our returns policy.
All deliveries should be checked at the time of delivery and any shortages or damage must be notified to us within 24 hours of delivery. If a package has obvious signs of damage please refuse to sign for it.
We will replace damaged goods and correct shortages provided that we are notified within 24 hours of delivery.
If a product is unsuitable we can arrange collection for a small collection fee. Please remember that we offer free samples and are happy to discuss the suitability of a product before ordering so that this situation can be avoided.
If a product arrives which was not ordered we will arrange collection at our own expense.